Shipping and Delivery Policy – Burtash

At Burtash, we are committed to delivering your limited-edition clothing to you in the safest, fastest, and most efficient way possible. Please read our shipping and delivery policy carefully before placing your order.

1. Shipping Locations

We currently ship across India. For international shipping requests, please contact us directly at support@burtash.com before placing your order.

2. Shipping Charges

  • Free Shipping on all prepaid orders

Shipping charges (if applicable) will be clearly mentioned at checkout.

3. Order Processing Time

  • All orders are processed and dispatched within 4–7 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

4. Estimated Delivery Time

  • Metro Cities: 3–6 business days

  • Rest of India: 5–9 business days

  • Remote/Non-serviceable Areas: May take longer depending on courier availability

Please note that delivery timelines are estimates and may vary due to external factors such as logistics delays, weather conditions, or strikes.

5. Order Tracking

Once your order is dispatched, you will receive an email or SMS with the tracking number and courier partner details. You can track your order using the provided link.

If you do not receive tracking details within 7 business days of placing your order, please reach out to us at:

📧 Email: support@burtash.com
📞 Phone: +91 9988449923

6. Failed Deliveries

If delivery fails due to incorrect address or unavailability of the recipient, the courier will attempt re-delivery. If re-delivery also fails, the order will be returned to our warehouse. We will contact you to arrange a reshipment or refund (excluding shipping charges, if any).

7. Packaging

All our products are carefully packed in tamper-proof, eco-friendly packaging to ensure safety during transit. If you find the package damaged or tampered with, do not accept it and contact us immediately.

8. Delivery Partners

We work with trusted delivery partners like Delhivery, Bluedart, and India Post to ensure timely and safe delivery across the country.

We at Burtash appreciate your patience and trust. Our team is here to help with any questions related to your delivery experience.